A simple solution to manage membership, event registration and communications.
Support at-risk populations through case management and fundraising.
We help you help others!
Member TrakkerManage Your Members
- Secure member contact information
- Send mass emails to targeted groups
- Simplify online dues collection
- Analyze data and build reports
Event TrakkerSimplify Sign Up and Fundraising
- Flexible registration for customers
- Track events and fundraisers
- Easily export and report on all data
- Integrates with member management
Assistance TrakkerHelp More People with Less
- Track assistance activities
- Collect donations and fees
- Report successes to donors
- Analyze unmet need requests
It’s hard for me to put into words how much Smart Trakker has improved our organization and saved us time and money. From streamlining our dues collection, helping us run fabulous events, to working closely with our charities on philanthropic work, I view Smarttrakker as our #1 resource helping us improve service to our members each year.Michelle H
How It Works
Step 1: Build your event/fundraising form to collect info and online payments/funds
Step 2: Easily communicate with your members based on criteria you identify
Step 3: Collect dues and invoice your members easily
Step 4: Report and send data to your parent organizations
Smart Trakker Updates
Smart Trakker Versions are Named After Famous Adventurers & Explorers
Event planners and association managers aid our journey – review our roadmap!
Workman v1.4: Released 8/1/2017
Fanny Bullock Workman was an American geographer, cartographer, explorer and mountaineer. Born into a wealthy Massachusetts family descended from the Pilgrims, Fanny chose a life of adventure over the charity events and members only society life!
We honor Fanny for her dedication to women’s labor and voting rights. Leading by example, she proved women could climb the most distant and demanding terrain on the planet, especially in the Himalayas where mountaineering had been dominated by wealthy English men.
This Smart Trakker Version Features:
- Stripe Integration – Provides you the ability to collect funds for events, activities and fundraising while avoiding the hassle of setup, maintenance and expensive monthly fees required by traditional merchant accounts.
- Help and Support Updates
- Bug Fixes : )
Frequently Asked QuestionsFrom 22,000 feet, all web apps can look the same. Put your binoculars on to learn more below!
My members frequently change their contact info. Can you help me keep this information updated?
Yes! Smart Trakker prompts members to update contact info periodically during normal interactions. In addition, a robust Audit Feature identifies and helps you quickly fix issues due to user input typos and changing email addresses.
Is your website application hard to learn?
We know volunteer time is valuable and administrators are wearing many hats so our design is simple and intuitive. We provide short videos during your normal workflow so easy learning is right there when you need it.
I like the idea of being able to customize or request features I want, but how do I do that?
We know who the smartest person in the room is - you! Review a list of new features on our road map, vote for those you want sooner or request new paths to guide us all to the Summit!
Is there an approval process when a new member applies for membership?
Yes! New members fill out an application with your requirements. They wait on queue for you to approve. Upon approval you can send an invoice and even change the amount of the invoice.
Can I send email to only those who signed for an event?
Yes! Send emails to only those that signed up to let them know about important updates and promotions.
Can I send email to only those that did not sign up for an event?
Yes! Send emails to only those that did not sign up to continue to promote registration without bothering those that are already registered to attend your event.
Is there a limit to the number of members I can have in my database?
You have an unlimited number of members and contacts, however we designed Smart Trakker for small to medium size organizations with <500 members. Additionally you may have a large list of contacts as long as you they are not outdated. See Audit Feature : )
My sponsors get free access to events and fundraisers. Can I give them access and track how many comped guests they bring?
Yes! You can create VIP codes and allow a specific number of attendees register for no cost.