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Contact Us for a Demonstration and Setup

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Call Us:
877.331.5133

Use the Pony Express:
Smart Trakker LLC
PO Box 543, Warrington
Pennsylvania, 18976-0543

FAQ

My members frequently change their contact info. Can you help me keep this information updated?

Yes! Smart Trakker prompts members to update contact info periodically during normal interactions. In addition, a robust Audit Feature identifies and helps you quickly fix issues due to user input typos and changing email addresses.

Is your website application hard to learn?

We know volunteer time is valuable and administrators are wearing many hats so our design is simple and intuitive. We provide short videos during your normal workflow so easy learning is right there when you need it.

I like the idea of being able to customize or request features I want, but how do I do that?

We know who the smartest person in the room is - you! Review a list of new features on our road map, vote for those you want sooner or request new paths to guide us all to the Summit!

Is there an approval process when a new member applies for membership?

Yes! New members fill out an application with your requirements. They wait on queue for you to approve. Upon approval you can send an invoice and even change the amount of the invoice.

Can I send email to only those who signed for an event?

Yes! Send emails to only those that signed up to let them know about important updates and promotions.

Can I send email to only those that did not sign up for an event?

Yes! Send emails to only those that did not sign up to continue to promote registration without bothering those that are already registered to attend your event.

Is there a limit to the number of members I can have in my database?

You have an unlimited number of members and contacts, however we designed Smart Trakker for small to medium size organizations with <500 members. Additionally you may have a large list of contacts as long as you they are not outdated. See Audit Feature : )

My sponsors get free access to events and fundraisers. Can I give them access and track how many comped guests they bring?

Yes! You can create VIP codes and allow a specific number of attendees register for no cost.